Job Details

Aboriginal Caseworker

Kinchela Boys Home Aboriginal Corporation (KBHAC)

Full-Time Fixed-Term to 30 June 2027 | Waterloo, Sydney NSW
National Redress Scheme | Trauma-Informed Case Management | Salary Packaging

HiTalent Recruitment is proud to partner with Kinchela Boys Home Aboriginal Corporation (KBHAC) to recruit an experienced Aboriginal Caseworker to join their National Redress Support Service.

KBHAC is a survivor-led Aboriginal Community Controlled Organisation dedicated to supporting Stolen Generations Survivors, their families and Aboriginal communities through healing, truth-telling and culturally safe services.

As one of only a small number of Aboriginal-led organisations funded to deliver National Redress Support Services in Australia, KBHAC provides culturally responsive support to Aboriginal and Torres Strait Islander people engaging with the National Redress Scheme.

This is a unique opportunity to work within a culturally safe, survivor-led organisation supporting Aboriginal Survivors throughout their National Redress journey while contributing to healing, justice and improved community outcomes.

Why Join KBHAC?

• Meaningful, purpose-driven work supporting Stolen Generations Survivors and Aboriginal communities.
• Salary Packaging to increase your take-home pay.
• Annual Leave Loading.
• Work within a culturally safe, survivor-led Aboriginal Community Controlled Organisation.
• Ongoing professional development, reflective supervision and support.
• Opportunity to participate in community outreach across metropolitan and regional NSW.
• Be part of one of Australia's leading Aboriginal-led National Redress Support Services.

About the Role

As an Aboriginal Caseworker, you will provide culturally safe, trauma-informed case management to Aboriginal and Torres Strait Islander Survivors engaging with the National Redress Scheme.

Working within a specialist Redress Support Service, you will undertake intake and assessments, develop individualised support plans, coordinate referrals to Trauma Specialist Counsellors and advocate for clients throughout every stage of the Redress process.

This is a high-volume case management role where you will manage an active caseload of approximately 25–30 clients while supporting around 80 National Redress applications over a 12-month period.

You will also build strong partnerships with Aboriginal Community Controlled Organisations, correctional facilities, specialist support services and government agencies to improve awareness, access and outcomes for Aboriginal Survivors.

Community outreach forms an important part of this role, with planned travel across Sydney, the Central Coast, Kempsey, Grafton, Yass and Goulburn to strengthen referral pathways and increase community awareness of the National Redress Support Service.

Key Responsibilities

• Provide intake, assessment and culturally safe case management for Aboriginal and Torres Strait Islander Survivors engaging with the National Redress Scheme.
• Manage an active caseload of approximately 25–30 clients while supporting around 80 National Redress applications annually.
• Support Aboriginal Survivors throughout every stage of the National Redress process.
• Develop and maintain culturally safe, trauma-informed and person-centred support plans.
• Coordinate referrals to Trauma Specialist Counsellors and other support services including Alcohol and Other Drug (AOD), mental health, housing, legal and community services.
• Advocate for clients and support engagement with internal and external services.
• Build relationships with Aboriginal Community Controlled Organisations, community organisations, correctional facilities, specialist services and government agencies.
• Participate in planned outreach activities across metropolitan and regional NSW.
• Represent KBHAC within community and professional networks.
• Maintain accurate case notes, reports and client records using Flowlogic.
• Work collaboratively within a multidisciplinary team while maintaining professional boundaries and managing the impacts of vicarious trauma.

What We're Looking For

Essential

• Aboriginal and/or Torres Strait Islander person (Identified Position under Section 14 of the Anti-Discrimination Act 1977 (NSW)).
• Certificate IV in Community Services or a related qualification, or demonstrated experience in case management, community services or a related field.
• Demonstrated understanding of trauma-informed, culturally responsive and strengths-based practice.
• Experience supporting Aboriginal individuals, families and communities experiencing complex needs.
• Demonstrated experience providing case management and developing person-centred support plans.
• Strong communication, advocacy and report-writing skills.
• Excellent organisational skills with the ability to manage competing priorities.
• Current NSW Driver's Licence.
• Current Working With Children Check (or willingness to obtain).
• National Police Check (or willingness to obtain).
• NDIS Worker Screening Check (or willingness to obtain).
• Current First Aid and CPR Certificate (or willingness to obtain).
• Willingness to undertake planned outreach and occasional overnight travel.

Highly Regarded

• Experience supporting Stolen Generations Survivors, adult Survivors of institutional child sexual abuse or people experiencing complex trauma.
• Knowledge of the National Redress Scheme.
• Experience working within an Aboriginal Community Controlled Organisation.
• Experience using Flowlogic or another client management system.
• Experience undertaking community engagement or outreach activities.

Roster & Working Hours

This is a full-time fixed-term contract until 30 June 2027, based in Waterloo, Sydney NSW.

Working hours are Monday to Friday, 9:00 am – 5:00 pm (38 hours per week).

The role includes planned outreach across Sydney, the Central Coast, Kempsey, Grafton, Yass and Goulburn, with travel, accommodation and vehicle hire supported by KBHAC where required.

Who This Role Would Suit

This opportunity is ideal for an experienced Aboriginal Caseworker, Community Services Worker, Redress Caseworker, Aboriginal Community Worker, Community Development Worker, Family Support Worker or Aboriginal Practitioner who is passionate about supporting healing, cultural connection and positive outcomes for Aboriginal people and communities.

If you're looking for a role where you can make a genuine difference while working within a culturally strong, survivor-led organisation, we'd love to hear from you.

Apply Now

For a confidential discussion about this opportunity, contact:

Nupur Patel
HiTalent Recruitment

0468 039 786
nupur@hitalent.com.au

#SCR-nupur-patel-1

Apply Now

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