Family and Domestic Violence Case Manager

REF: REF401
Date listed: 06 Oct 2026
Location: South West & M5 Corridor Sydney
Category: Family & Domestic Violence
Type: Permanent

HiTalent Recruitment is seeking an Family and Domestic Violence Case Manager to who are experiencing homelessness due to domestic violence or family violence.

This role will work will work directly with women and children, helping them rebuild their lives with dignity and confidence. You will be part of a supportive, values-driven team that is passionate about delivering real outcomes for the community. This is a highly sensitive and meaningful role suited to Case Managers who are calm, capable and experienced in working with trauma, crisis and complex presentations.

This is a permanent full time opportunity offering SCHADS level 4.

As a Family and Domestic Violence Case Manager, your key responsibilities are:

Providing practical and emotional support to people experiencing homelessness and crisis
Completing assessments and developing personalised support plans
Delivering outreach and in-home support to meet clients where they are
Working collaboratively with government, community, and specialist services
Advocating for clients while ensuring their dignity, safety, and rights are upheld
Maintaining accurate records and applying a trauma-informed, non-judgemental approach

To be successful in this role, you will have:

A tertiary qualification in Social Work, Psychology, Counselling or similar
Experience supporting vulnerable communities facing complex challenges
Understanding of issues such as domestic violence, homelessness, trauma, and mental health
Strong communication, advocacy, and relationship-building skills
Ability to work both independently and as part of a team
High emotional intelligence and strong professional boundaries
Ability to work independently and within a multidisciplinary response team
A trauma-informed, culturally safe and non-judgmental approach
Current NSW Driver Licence